ITE Chapter 7 Exam Answer 2016

ITE Chapter 7 Exam Answer 2016

  1. Which two statements are true of a laptop CPU when compared to a desktop CPU? (Choose two.)
    • The laptops consume more power.
    • The laptop CPUs are interchangeable with desktop CPUs.
    • The laptops are designed to produce less heat.*
    • The laptops operate at higher clock speeds.
    • The laptops use smaller cooling devices.*
  2. In the power management settings, which two devices can be set to turn off to conserve battery power? (Choose two.)
    • cooling fans
    • memory
    • hard disk drive*
    • display*
    • CPU
  3. What is the first step in the process of troubleshooting a laptop?
    • Verify full functionality.
    • Determine the exact cause.
    • Establish probable causes.
    • Identify the problem.*
  4. What is the final task for a technician after troubleshooting a laptop?
    • Verify full functionality.
    • Correct the problem.
    • Document the problem and the solution.*
    • Implement preventive measures.
  5. What can a user do to reconnect a laptop to a functioning wireless network after a laptop has been moved and the connection has been lost?
    • Reboot the operating system.
    • Plug in the power cord to the wall outlet.
    • Recharge the battery.
    • Change the orientation of the laptop.*
  6. Why are SODIMMs well suited for laptops?
    • They do not produce heat.
    • They have a small form factor.*
    • They are interchangeable with desktops.
    • They connect to external ports.
  7. An administrator tries to configure Power Options within Windows, but is unable to do so. What is the possible cause?
    • Thermal management has been enabled.
    • ACPI has not been enabled in the BIOS.*
    • The administrator does not have user privileges to change the settings.
    • Wake-On-LAN has been enabled.
  8. A technician is trying to remove a SODIMM module from a laptop. What is the correct way to do this?
    • Pull outward by holding the center of the SODIMM module.
    • Apply downward force on the SODIMM module.
    • Press outward on the clips that hold the sides of the SODIMM.*
    • Desolder the SODIMM module.
  9. What should a technician do prior to replacing a keyboard on a laptop?
    • Remove all sources of power from the laptop.*
    • Remove the LCD screen.
    • Remove the outer casing of the laptop.
    • Remove the power inverter.
  10. Which two internal expansion slots in laptops are commonly used to install wireless adapter cards? (Choose two.)
    • ISA
    • PCIe
    • Mini-PCIe*
    • PCI
    • PCI Express Micro*
  11. What is the next step in the troubleshooting process after a solution has been implemented on a laptop?
    • Return the device to the customer.
    • Verify the solution.*
    • Document the solution.
    • Ask the customer to explain the problem.
  12. A technician notices that a laptop display appears stretched and pixelated. What is a probable cause of this?
    • The power inverter is failing.
    • The display properties are incorrectly set.*
    • The screen has been burned in.
    • The power management features are incorrectly set.
    • One of the RAM modules is failing.
  13. Which statement is true about laptops?
    • Most of the internal components that are designed for laptops cannot be used for desktops.*
    • Laptop CPUs do not use cooling devices.
    • Laptops use fewer components than desktops use.
    • Laptop motherboards have standard form factors.
  14. What is a definition for CPU throttling?
    • overclocking
    • upgrading the CPU without changing the motherboard
    • the sharing of processing between two or more cores
    • the ability to modify CPU clock speed as needed*
  15. What is the purpose of the eject button on a laptop docking station?
    • to open the CD/DVD tray
    • to detach the laptop from the docking station*
    • to disconnect a USB device
    • to remove the laptop battery
  16. Which key sequence may be used to control whether the content of the screen will be presented on a built-in display or on an external display?
    • Fn + *
    • Shift +
    • Ctrl +
    • Alt +
  17. What would be the most effective preventive maintenance routine for company laptops that are subject to high use?
    • a reactive routine that is performed monthly
    • a proactive routine that is performed monthly and as needed*
    • a proactive routine that is performed every six months
    • a reactive routine that is performed only as needed
  18. To clean laptops, which two products are recommended? (Choose two.)
    • car wax
    • rubbing alcohol
    • cotton swabs*
    • ammonia
    • mild cleaning solution*
  19. A technician has been asked to decide which laptop components should be cleaned on a monthly basis as part of a maintenance routine. What are two examples of components that should be included? (Choose two.)
    • CPU
    • hard disk platters and heads
    • exterior case*
    • keyboard*
    • RAM
  20. A technician has installed a wireless Ethernet card in a Windows 7 laptop. Where would the technician configure a new wireless connection?
    • Control Panel > Networking and Sharing Center > Set up a new connection or network*
    • Control Panel > System > Device Manager
    • Control Panel > Administrative Tools > Services
    • Control Panel > Internet Options
  21. Which component or components would be interchangeable between a laptop and and a desktop PC?
    • CPU
    • peripheral devices*
    • motherboard
    • power supply
  22. A user needs to connect a Bluetooth device to a laptop. Which type of cable is needed to accomplish this?
    • USB cable
    • EIA/TIA 232 cable
    • None. Bluetooth connections are wireless.*
    • parallel cable
    • VGA cable

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